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SureTemp Plus Module OEM Implementation Error Codes and Recovery
Welch Allyn OEM Technologies Confidential 71
11 - Error Codes and Recovery
Table 8 defines the SureTemp Plus module error codes. Recovery attempts are suggested if the
status indicates a fault condition. The errors are grouped into the following classes:
• Probe
• Module
• Ambient
• Battery/Voltage
• Patient
Recovery attempts may include the host initializing a reset.
Table 8. Error Codes and Recovery
Error Class Possible Cause Action
21 Probe Temperature conditions are such that
the probe is located above 112°F/
43.3°C.
Defective probe tip where heater is too
close to thermistor.
Correct probe tip conditions.
If problem persists, replace probe.
If problem still persists, replace
module.
22 Probe Excessive heater energy.
Heater not working.
Could have taken too long to predict.
Try another predict cycle.
If problem persists, replace probe.
24 Ambient Ambient temperature too high. Check internal temperature at probe
well. Verify ambient temperature does
not exceed operating specification.
25 Ambient Ambient temperature too low. Check internal temperature at probe
well. Verify ambient temperature does
not exceed operating specification.
27 Battery/
Voltage
Battery or power-supply voltage
exceeds algorithm maximum value.
Verify that the supply voltage is within
specification.
28 Battery/
Voltage
Battery or power supply voltage below
algorithm minimum value
Verify that the supply voltage is within
specification.
32 Probe Thermistor pulled away from the tip or
heater broken.
Try another predict cycle. If problem
persists, replace probe.
33 Probe Probe not responsive.
Probe not characterized/calibrated.
Replace probe.
34 Probe Probe not characterized/calibrated. Replace probe.
- Welch Allyn 1
- SureTemp 1
- Contents 3
- 1 - Product Overview 7
- Safety and Warnings 8
- Measuring Principle 9
- 2 - Functional Description 10
- Probe Well 11
- Cycle Initiation Switch 12
- Probe Well Switch 12
- 3 - OEM Implementation 13
- Levels follow Vcc and ground 15
- Asynchronous Operation 16
- Figure 4. Thermometry Module 18
- Time-out 19
- Guidelines 20
- Adult Axillary Mode 21
- Pediatric Axillary Mode 21
- Rectal Mode 21
- Monitor Mode 22
- Ready Audible Signal 23
- In-Progress Indicator 23
- Completion Audible Signal 23
- 4 - Specifications 24
- 5 - Verification Testing 26
- 6 - Regulatory 27
- 7 - Part Numbers 29
- 8 - Communications Protocol 30
- Packet Structure 31
- Command Block 32
- Response Block 32
- Type Codes 32
- Data Types 32
- Simple Data Types 33
- TEMP_STATUS 34
- TEMP (33 data bytes) 35
- TEMP (19 data bytes) 36
- Checksum Calculation 37
- Commands and Responses 38
- Command Code (hex) 39
- Response Data 39
- (2A06) Save Data to EEPROM 41
- (2A12) Set Temperature Method 42
- (3000) Restart Module 44
- (3109) Erase Event Log 46
- (3503) Lock Thermometer Probe 46
- (3604) Set Temperature Probe 47
- (9416) Send 690 Event Log 49
- Data Records 54
- Endianness 55
- String Examples 57
- 9 - Quick Start 67
- Introduction 69
- Calculating the Bias 70
- Saving Ambient Bias 70
- 11 - Error Codes and Recovery 71
- Appendix A - Developer’s Kit 75
- Software Installation 76
- Hardware Installation 76
- SureTemp Plus PC Display 78
- Normal Mode 79
- Extended Views 80
- Predict Log 81
- Communications Log 81
- Miscellaneous Functions 82
- Comms Log Window 83
- Full Display 83
- Appendix B - Cleaning 85
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